What Information We Hold and Why
When you open an account, we collect the details you provide — name, contact number, and the wallet identifiers tied to your bKash, Nagad, or Rocket account. We need these to verify your identity, process deposits and withdrawals, and keep your account secure. Every transaction you
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make — whether it is a Nagad transfer or a Rocket withdrawal — generates a record we store against your account for fraud prevention and account accuracy. We also collect device and session data automatically: the type of phone you use, your IP address, and how
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you navigate the lobby. This helps us spot unusual login attempts and keep your account accessible to you only. We do not sell your personal data to third parties. Data is shared only where we are required by applicable law, or where a payment processor —
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such as the gateway that handles bKash transactions — needs it to complete your request. Retention periods follow the requirements of applicable regulations in supported regions; we do not keep data longer than necessary. Your eligibility to use the platform, and the data rules that apply
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to you, depend on local law and the region from which you access 33333bd.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.